PDF files

  tonyt1151 06 Mar 12
Locked

Can anyone help. Running W7 and unable to open or save PDF files such as online bank statements and insurance documents.Same problem with various sites. I have Kaspersky Internet Security which I have tried temp suspending to see if that was problem but that made no difference. I have another laptop running Vista with same security progam and I can open /download the same files with no problem.

  chub_tor 06 Mar 12

What programme are you using to open the PDF files? If it is Adobe then you might want to try Foxit instead

  tonyt1151 06 Mar 12

Yes it is Adobe. Will try Foxit

  john bunyan 06 Mar 12

I assume you have Adobe reader installed? PS if you do not want Google Chrome, untick this box on the link. Also I assume you have "Told" W7 to open pdf files with adobe reader?

http://get.adobe.com/uk/reader/

  john bunyan 06 Mar 12

PS Adobe works fine on my W7 system.

  tonyt1151 06 Mar 12

Tried Foxit. Problem is I cant download the PDF files in the first place so there is no file for any program to open

  chub_tor 06 Mar 12

In which case you might want to read through this

  john bunyan 06 Mar 12

I have checked my W7 IE 9. I have Adobe Readder 10.1.2.45 installed. In IE9 Tools/Manage Add ons/ Toolbars it States that this is enabled. Have you checked your settings?

  tonyt1151 06 Mar 12

I dont appear to have Adobe Reader listed in IE9 tools/Manage add-ons

  iscanut2 06 Mar 12

Why not try afresh install Download from here http://www.filehippo.com/downloadadobereader/ and then install it and see what happens.

  iscanut2 06 Mar 12

Sorry made a mess of the link, try again

http://www.filehippo.com/downloadadobereader/

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