PC won't start- just loops

  algernonymous 17:51 24 Oct 10
Locked

A friends PC won't start- it goes through POST then shows Safe mode menu screen (the text one, not Safe mode desktop), however selecting any option (including start from last working configuration) simply loops back again.
She says she hasn't added any software but it did happen after once having it on all day(?)
Its Windows XP.
Thanks.

Insert the windows install disc or use the facility built in to do a repair. Make sure you select "Repair". That should clear the problem. Consult the manufacturers website first for the specific problem or instructions to do a Repair install.

If you can get into safe mode (F8) during power on then you may be able to select repair from there BUT first attempt to save you My Documents, etc. beforehand.

  Fruit Bat /\0/\ 18:25 24 Oct 10

Repair XP by install over the top of existing system

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

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