PC wont respond when i press Turn off or restart!

  fatalitylord 21:18 23 Jul 06
Locked

iv just got a brand new HP pc a few days ago, all is fine but whenever i have been running the pc for a while and want to turn it off / restart it wont respond when i press it, sometimes it gets stuck on a blank desktop screen other times it freezes on "Windows is shutting down" i have read that it might be Norton internet security causing the problem (Running something called CCapp). is this true? if so is there anyway of disabling it?

  skidzy 21:21 23 Jul 06

What does task manager say ctrl+alt+delete
Under processors what is your cpu usage.

  SANTOS7 21:22 23 Jul 06

click here
this may help..

  woodchip 21:32 23 Jul 06

right click bar at bottom of screen Task Manager\Applications

  Fruit Bat /\0/\ 21:59 23 Jul 06

Shutdown problems
click here
click here
click here

  fatalitylord 22:34 26 Jul 06

when im about to turn off my pc after playing games etc.. cpu usage is at around 11-30%, thanks for links il have a look through them at some stage :)

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