PC won't boot up (Vista)

  Miss_Wabbit 21:14 25 Jun 10
Locked

Hey guys, I'm hoping someone can help me :)

Today my PC crashed, frozen screen, wouldn't do anything, so I had to turn off the power button. Since then, it will not boot up. It gets to the screen that says Microsoft and has the small bar with the green scrolling bar, it stays on that for about 2 minutes and then just goes blank.

I've checked many threads regarding the PC not booting and have tried a couple of the things suggested for others.

I can NOT start it in safe mode. I get a screen that shows me files loading, scrolling upwards, it gets to a certain point and stops doing anything.

I followed some links and directions for a Vista recovery disc, when I use this, I get the prompt to hit a key to boot from the disc, then a screen for loading files (white bar from left to right on screen), then the computer goes to the Microsoft screen, with the green scrolling bar thingy.. And then it goes blank and does nothing.

I'm not very tech savvy and I just don't have the know how to try and troubleshoot this, so I'm asking for some help.

Thanks for reading and thanks in advance for any replies :)

  Fruit Bat /\0/\ 21:45 25 Jun 10

You need to look at Windows Vista's Repair Your Computer options.

* Startup repair - This automatically fixes problems that are preventing Windows from starting
* System Restore - This will Restore Windows to an earlier point in time
* Windows Complete PC Restore - This will completely restore your entire PC - programs, system settings and files - from a back up that you have previously created (Available in Windows Vista Business, Enterprise and Ultimate editions only)
* Windows Memory Diagnostic Tool - This checks your computer's memory hardware for errors
* Command Prompt - This opens a Command Window

With the Complete PC Restore Option you must have made a backup of your system, either on your hard drive or on a set of DVDs, in order to use this option. If you don't have a backup then don't use this option

How you access the repair options will depend upon whether you have a Windows Vista installation disk or whether your operating system came pre-installed by your PC manufacturer.

Pre-Installed Options
NOTE

If no repair options are available your PC manufacturer may have replaced the tools or customised them. Check your Computer Manual before proceeding.

1/ Start your PC

2/ If your PC has one operating system Press and Hold the F8 key as your PC starts. If the Windows Logo appear you will need to start again

3/ If you have a dual boot system a Boot option menu will appear. Highlight the Vista operating system and Press the F8 key

4/ In both cases, if all has gone well, an Advanced options screen will now appear

5/ Highlight the repair Your Computer option and Press Enter

6/ Select a keyboard layout, and then Click the Next button

7/ Next select your user Name and Enter your Password, then Click OK

8/ The recovery options should now appear

Windows Installation Disk
NOTE

1/ make sure your PC can boot directly from the Vista DVD. Obviously, most modern PCs can. With older machines you may need to check the PC's BIOS

2/ Start the PC

3/ Immediately insert the Windows Vista DVD into the DVD drive

4/ A Black screen will appear with the words 'Press any key to boot from CD or DVD'

5/ Press Any key to start the booting process

6/ A new screen will now appear with a progress bar. The legend say's 'Windows is loading files'

7/ After a few minutes the Microsoft copyright window ill appear and another small progress bar will be visible

8/ You will next see a Blue curtained screen

9/ After a short while the Language option screen will appear

10/ Select your language and keyboard language and the Click the Next button

11/ At the bottom left of the next screen - the Install screen, Click on the Repair Your Computer option

12/ The System recovery options will now search for your Windows Vista installation

13/ Once the Vista installation has been located, Highlight it and then Click the Next button

14/ You are now presented with the set of recovery options

15/ Click on the Option you require and follow the onscreen prompts

  Miss_Wabbit 22:02 25 Jun 10

Hey there! I actually caught this response in another thread :)

I should have added, I get the option to start Windows normally or repair (if there was a power cut etc), when I don't have the recovery CD in. Both options lead to the same blank screen.

Actually, scrap that, since I tried using the recovery disc, the PC now says "Loading Files", (No start Windows normally option anymore) before going to the screen with the scrolling green bar and then going blank.


"8/ You will next see a Blue curtained screen"

Herein lies the problem. The computer does not get to step 8 of the instructions when using the disk. It goes blank and does nothing.

Pressing F8 starts Safe Mode, which doesn't work, as said.

Using F11, which is set up, now gives me "Windows is loading files".. Then the Microsoft screen, then nothing.

Giving it plenty of time at the blank screen, too. After about half an hour of it though, it does give the impression that nothing's happening.

  Miss_Wabbit 22:21 25 Jun 10

Correction: F8 brings up the options to start in safemode, repair etc.. Sorry.

Trying repair from here results in the same thing as using the disc. load files > windows screen > nothing.

  Fruit Bat /\0/\ 22:35 25 Jun 10

Try running the memory tool
and then
Try booting to command prompt
type
chkdsk /r
press return

this willtake sometime to complete depending on the size of the hard drive.

on completion run the repair again.

  Miss_Wabbit 06:21 26 Jun 10

It would seem it's my hard drive.

After a few more start up attempts, I'm now getting a screen that appears to be a test of sorts, listing drives.

There's a message saying hard disk failure is imminent and that I should back up my files.

---

Thanks for your replies.

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