pc will not close down ?

  iqs 22:20 06 Apr 04
Locked

hi.its only happened a couple of times so far,but very annoying when it has.......the saving you settings screen appears,then the shutting down screen,thats when it freezes .the only option left is to hold the on/off button in until the tower switches its self off.i have win xp and sp1.any suggestion please.thanks iqs

  VoG II 22:30 06 Apr 04
  User-312386 22:30 06 Apr 04

have you carried out a chdisk and a defrag recently and have you been to windows update click here ?

  iqs 17:50 09 Apr 04

VoG,thanks for the link very helpful.madboy have just carried out chdisk,then defrag.i hope this helps.thanks for all your help.cheers iqs

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