PC Q-Flash Screen, Help!

  TimFranklin 16:47 04 Jun 14
Locked

My computer will only load a Q-Flash screen. It was working absolutely fine yesterday, I came in this morning and turned it on and now it boots up, appears with a few screens that say press X,Y,Z for bios etc... It then flicks to the next screen which says Shift F10 for something else, and then instead of loading windows it loads a screen that says Q-Flash, With a few options; Keep DMI Data: Enable Load CMOS Default: Enable Update BIOS from Drive Save BIOS to drive

If I press Update it says 'No drive found' if I press save it says File Name: and the rest is blank. There is no way to move past this screen, I've tried various options from the load screens but nothing seems to move me past this screen. I'm not a computer wiz, although my computer is custom built from Overclockers - I've also seen various videos mentioning this screen but with strictly to update the bios only. I've had the system for around 2 years now with no issues before! I would very much appreciate some advice, unfortunately I'm abroad for the summer and unable to travel to, or communicate with any local PC specialists.

  TimFranklin 17:20 04 Jun 14

I can't load the boot menu though to access safe mode.

  bumpkin 17:29 04 Jun 14

It sounds BIOS related to me, try removing the CMOS battery for a few minutes and see if it resets when you replace it. Obviously disconnect from the mains.

  Fruit Bat /\0/\ 19:01 04 Jun 14

press X,Y,Z for bios etc

Sounds to me like it can't find the hard drive.

in Bios see if you can get it to show the hard drive by auto dect drives.

if not then check the connections to the drive (power and data cables) if possible try a different cable.

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