PC locking up

  welshdad 13:41 05 Aug 09

My PC keeps locking up, not sure if it the Windows Vista 32 bit system or the AOL 9.0 VR casuing the problem. When it locks I have to turn off at the mains (won't do a ctrl, alt, del)
which is obviously not good. How do I find out what's causing the problem and what's the corrective action. Also is there another safer way of shutting down.

  woodchip 13:51 05 Aug 09

Check Event Viewer, to see if it picked it up

  OTT_Buzzard 14:00 05 Aug 09

Holding the power button down for 4 to 5 secconds works on most PC's to shut them down forcibly.

As woodchip said, Event Viewer is a good place to start to find the root cause of the lockups.

Start Menu - Run or Search (depending on the preferences you have set) then type Eventvwr

Have a good look around the recorded events with times that coincide with a lock-up.

  crosstrainer 14:25 05 Aug 09

Welcome to the forum!

Can you give details of your machine?

If you are unsure:

click here

Download and install the above (free)

Post back.

It will help us to help you :))

  welshdad 08:44 07 Aug 09

I have found the Eventvwr but there is so much info that I am not sure which bits are relevant. I have also downloaded the Belarc programme and have loads of info on my PC but as I am new on the Forum I don't know how to post it back to you. Can I add the info as an attachment, if so how?
Thanks for the help so far

  Fruit Bat /\0/\ 10:22 07 Aug 09

Copy and paste from Belec

But knowing your on XP all we need is :

Does it lock when always using same program or performing any specific action?

  welshdad 10:58 07 Aug 09

So far it's been when on internet through explorer (not AOL 9.0 VR as I said earlier, though at at the moment that's the only time it is being used. So this may not necessarily be the issue

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