PC Keeps crashing

  Roger-235225 16:42 22 May 03
Locked

After having my pc rebooted 4 tines in 3 days and a health done on it twice I still crash with a message

System ha recovered reom a serious error.

A log of this error has been created.

Error Signiture

BCCode:BCP1 : 20206060
BCP2 : 00000002
BCP3 : 00000001
BCP4 : BA0542D5
OSVer : 5_1_2600
SP : 1_0
Product 768_1
Technical information about error
C:\Windows\Minidump\Mini 051703_01dmp
C:\Docume~|\home\Locals~1\Temp\WER1.tmp.dir00\sysdata.xm|
-----------------------------------------------------------------------
2nd time 3rd time
Code Signiture
BCCode: C5
BCP1 : 00000001
BCP2 : 00000002
BCP3 : 00000001
BCP4 : 8053D5AD
OSVer : 5_1_2600
SP :1_0
Product : 786_1
Error Report Contents
C:\WINDOWS\Minidump\Min051803-01dmp
C:\Docume~1\LOCALS~1\Temp\WER4.tnp.dir00\sisdata.xm|
-----------------------------------------------------------------------
4th Time
Code Signitures
BCCode :C5
BCP1 : 000688F8
BCP2 : 00000002
BCP3 : 00000001
BCP4 : 8053D5AD
SP :1_0
Product : 786_1
Error Report Contents
C:\WINDOWS\Minidump\Min051803-01dmp
C:\Docume~1\LOCALS~1\Temp\WER2.tnp.dir00\sisdata.xm|
-----------------------------------------------------------------------
On line error has accored
Line :187
Char : 1
Error: Object expected
Code :0
URL http:support.Microsoft.com/default.aspx?
SCID=/directery/worldwide/engb/contact_us_overview.asp
-----------------------------------------------------------------------
Line :280
Char :6
Error:'Windows.external' is nullor an object
Code :0
-----------------------------------------------------------------------
Analysis Information AFTER THE 4TH tIME
Thank you for submitting an error report. The Online Crash Analysis service has processed and analyzed this report and has determined that this crash event was likely caused by:
Smart Link Modem Driver
Smart Link, Ltd. is the manufacturer. An updated driver for your device is available that corrects this problem. Microsoft recommends that you install the new driver to improve the stability of your system. To download the updated driver, see the Smart Link, Ltd. Web site at click here.
-----------------------------------------------------------------------
5th time
Code Signitures Switched MSN OFF and TRying to switch AOL OFF
BCCode :C5
BCP1 : 00000000
BCP2 : 00000002
BCP3 : 00000001
BCP4 : 8053D5AD
SP :1_0
Product : 786_1
OSVer : 5_1_2600

Error Report Contents
C:\WINDOWS\Minidump\Min051903-01dmp
C:\Docume~1\LOCALS~1\Temp\WER2.tnp.dil00\sys
-----------------------------------------------------------------------
6th Switching AOL OFF
BCCode :C5
BCP1 : BA379218
BCP2 : 00000002
BCP3 : 00000001
BCP4 : 8053D5AD
SP :1_0
Product : 786_1
OSVer : 5_1_2600

Error Report Contents
C:\WINDOWS\Minidump\Min051903-01dmp
C:\Docume~1\LOCALS~1\Temp\WER2.tnp.dil00\sys
-----------------------------------------------------------------------
7th
BCCode :C5
BCP1 : 00000000
BCP2 : 00000002
BCP3 : 00000001
BCP4 : 8053D5AD
SP :1_0
Product : 786_1
OSVer : 5_1_2600

Error Report Contents
C:\WINDOWS\Minidump\Min051903-01dmp
C:\Docume~1\LOCALS~1\Temp\WER2.tnp.dil00\sys
-----------------------------------------------------------------------
8th
SZ AppName : sinf.exe
SZ AppVer : 7.0.0.0
SZ ModName : hungapp
SZ ModVer : 0.0.0.0
Offset : 0000000

Error report
C:\DOCUN~1\home\LOCALS~1\Temp\WER1B.tmp.dir00\sinf.exe.mdmp
C :\DOCUN~1\home\LOCALS~1\Temp\WER1B.tmp.dir00\arpcompat.txt

  wawadave 16:57 22 May 03

did you try d/ling that driver in the error report?
allso some system spects would be veary helpfull.
like o/s cpu ram.
in device amanager whats showing for problems?

  Gongoozler 17:14 22 May 03

B52D, can you also tell us under what circumstances your computer tends to crash? Is it while you're surfing the net playing a game or using some other specific software?

  Gongoozler 17:19 22 May 03

Hi again B52D. Looking at the details of your error report, it appears that the most likely sause of your problem is the driver for your modem. Go to the Smart Link, Ltd. web site and download and install the updated driver.

This thread is now locked and can not be replied to.

How to get Windows 10 for free | How to install Windows 10: There is still a way to avoid paying…

1995-2015: How technology has changed the world in 20 years

Alex Chinneck’s giant ice cube Christmas tree at Kings Cross

Apple rumours & predictions 2017: The iPhone 8, new iPads, and everything else you should expect fr7…