Hi, I have tried searching through the many posts here at PCA for information about shutdowns but I still haven't yet managed to solve my problem.
I had just upgraded to a Duron 1.3Ghz yesterday and on the first 2 times I booted up to Windows XP Pro successfully, I managed to shut down the PC with no problems. However, during those 2 times I had the PC on, I had to set up the onboard sound on my K7S5A mobo until it was right. Since then, whenever I try shutting down or restarting, it's alright until it gets to the message 'Windows is now shutting down' (can't remember the exact message, can't be bothered to shut down just to write it down). The PC then freezes and I can't seem to move the mouse and the Num, Caps and Scroll Lock keys don't work.
If I try restarting manually by using the reset button, it does it's job but I have to go through the scan thing when I boot up and I'm too impatient to wait for it to pass. The same thing also happens if I manually shut down using the power button. However, if I use any of these 2 buttons when the shut down procedure has frozen, the scan thing doesn't come up the next time I boot up.
I have tried this site that a lot of people are recommending but I can't seem to enable APM which I think is because my PC is already APCI (or ACPI, can't remember) and therefore, I don't have the APM tab under Power Options. I do however have the Hibernation tab and disabling the option makes no difference. I have also tried finding the patch for when Windows XP freezes at shut down and I tried through Windows Update and the problem is still unsolved. Does anyone know any other methods that I can try and where else I can find this patch or a similar one? Thanks in advance if you have time to read this.