PC doesn't boot up

  Conny 22:18 09 Nov 12
Locked

My daughters laptop, Acer Aspire 5742Z, will not boot up when switched on. It emits a high pitched imtermitent beep. I did manage to get it on once by holding my finger on the switch but got the message urlmon.dll is missing from this computer. How can I find/install this file as Windows 7 was pre installed and she does not have the installation disc.

  northumbria61 22:35 09 Nov 12

Try starting up in Safe Mode and take a look through this enter link description here

  Nontek 22:38 09 Nov 12
  northumbria61 22:39 09 Nov 12

If you get into Safe Mode the first thing you could try is a System Restore - look for a restore point just prior to when the problem occurred.

  northumbria61 22:40 09 Nov 12

Nontek - SNAP - great minds think alike!

  Nontek 22:40 09 Nov 12

My link is the same as northumbria61's .. pure coincidence.

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