pc crash / virus or worm

  fatttttty 22:34 21 Nov 05

I get a virus alert when i boot , on Avast the box appeared to remove or delete i tried to delete and the p.c crashed and restarted with a frozen desktop and only the mouse curser to move i cannot shut down properly and have to use reset button ,How do i get to start up and clear the worm/virus , i am running xp pro .Any help much appriciated .

  User-312386 22:42 21 Nov 05

turn off system restore and then delete the virus

  fatttttty 22:51 21 Nov 05

can you explain bit of a novis,have turned off pc on reset button when i start up again the cursor moves but i am unable to click on anything.

  User-312386 18:42 23 Nov 05

No problem

what you need to first is get into safe mode

Restart the computer and start tapping the F8 key, select Safe Mode from the list of options

Now when in safe mode right click "My Computer" and select the tab that says system restore

Now tick the box that says "Turn off system restore"

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