PC appears to be poorly (part 2)

  Chrissib 20:01 13 Sep 11

Having run MalwareBytes and found lots of infections, which after running again, is now 'clean'.. However, I cant run 'Spybot' after reloading, flashes up and then disapears in task manager. And for some reason 'AVG' is not working either. Tried uninstalling, an re-installing but get error, .. Severity: error, Error code;0xE001C046 could not establish connection. Initialization of the AVG online installer. It then prompts me to go online to learn more, but then I get another error, web page wont connect, even though I can get online to other sites. It asks me to diagnose internet problems, but I can get online. I have run 'sfc /scannow' to repair. I have viewed AVG in services, and says it is 'stopped'. I have tried re-starting but PC reports, cant find service. So in Summary, cant run Spybot or AVG, and some web sites fail. Any ideas greatly appreciated. Chrissib

  lotvic 20:17 13 Sep 11
  birdface 20:54 13 Sep 11

Normaly an infection will stop security programs from running.

Try starting in safe mode with networking and download this.


it will update and then run and if it finds anything you have to activate it to remove the problem.

I would then run C cleaner and then switch off system restore and remember to switch system restore back on after you reboot.

It should also let you update the security programs that you have on your computer.

It could also be a currupt user account.

  Chrissib 21:38 19 Sep 11

I cant load windows in safe mode. When I interrupt the boot, and get the safe mode option, I choose this, and all it does is come back to the option screen. All the time I am typing, the hardisk is rumbling away in the background and the floppy drive led keeps coming on every 20 second sor so.

  Chrissib 20:20 26 Sep 11

ok it looks as though there are no more suggestions, I guess I will have to reload windows


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