Paypal

  TonyAA 15:03 31 Mar 06
Locked

Received an email from paypal saying problems with my account and to fix it go to paypal site by clicking enter which I did.Site looked genuine until I looked at address click here quite easy to miss it when rest looks gen.

  ACOLYTE 15:05 31 Mar 06

I hope the click here doesnt lead to where it shouldnt if you know what i mean lol.

  rmcqua 15:06 31 Mar 06

Nasty! Please make sure that PayPal know about this.

  €dstowe 15:06 31 Mar 06

You ought to have make the link such that it didn't appear as a click here. (for next time, put a space between the www and the remainder of the address.)

  pennyben 15:08 31 Mar 06

Send the link to Paypal or eBay for investigation.

  ACOLYTE 15:10 31 Mar 06

Cliff richard big in korea then lol.

No,seriously i have just recently opened a paypal account and if i had recieved this i would have been tempted to open it,thanks for bringing it to us.

  pj123 16:23 31 Mar 06

I get these emails quite often and I don't even have a Paypal or Ebay account. I just delete them.

  ACOLYTE 18:49 31 Mar 06

I have informed paypal about this by email,hopefully they will act on it accordingly.

  ACOLYTE 19:13 31 Mar 06

Quick reponse from paypal:

Thanks for contacting PayPal. I appreciate the opportunity to assist you
with your questions.

From reviewing your email, thanks for sending us the email and I am
sending you information regarding spoof emails please read carefully.

Please remember these steps to help protect your PayPal account from
Unauthorised Account Access.

Emails - Make sure they are sent from PayPal

1. If you receive an email and are unsure whether it is from PayPal,
open a new web browser (e.g., Internet Explorer or Netscape) and type in
the following: https: //click here Don't click on any link in an
email which seems suspicious to you.

2. Some spoof websites will send emails that pretend to come from
PayPal to entice you to log in at the spoof URL. Be extremely cautious
of emails that direct you to a website that asks for sensitive
information.

3. Stay safe; don't respond to emails asking for any of the
following:

7 Your password and email address combination
7 Credit card numbers
7 Bank account numbers
7 Social security numbers
7 Drivers licence number
7 First and Last Names

If you have surrendered financial or password information to a
suspicious email or website, promptly report this to the issuing
institution as well as change your password and security answers on your
PayPal account. This can be completed in the Profile section of your
account.

Email Greeting -

7 PayPal will never send you an email with the greeting "Dear
PayPal User" or "Dear PayPal Member". Emails initiated by PayPal will
address you by your first and last name, or the business name associated
with your PayPal account.

7 Please note that the automatic response you get from us may not
address you by name.
Always log into the PayPal site

7 PayPal will only ask for information AFTER you have securely
logged in.

7 For your security, PayPal will never ask you to re-enter your
full bank account, credit, or debit card number without providing you at
least the LAST TWO DIGITS of the number. These digits let you know that
we already know the full number and are asking you for the rest of it.
Beware of any website or email asking for these numbers for
'verification' that does not PROVE that it knows the number by providing
at least the last two digits

7 Use Account Guard on the eBay toolbar. If you use Internet
Explorer, download the eBay toolbar. Account Guard helps ensure you are
on PayPal or eBay

Website pages - make sure that they are hosted by PayPal

1. When using the PayPal service, always ensure that the URL address
listed at the top of the browser is
https: //click here The 's' ensures that the website is secure.
Even if the URL contains the word 'PayPal', it may not be a PayPal
webpage.

2. Look for the 'lock' symbol that appears in the lower right hand
corner of the browser. This symbol indicates that it is a secure site.

Do not download attachments, software updates, or any application to
your computer via a link you received in an email. PayPal will never
send you an attachment or software update to install on your computer.

Passwords - keep it on PayPal

1. Use a unique password for the PayPal account and change it every
30-60 days.
2. The password should be one that is not used on any other site,
service, or login.

If you think you have received a fraudulent email, forward the entire
email, including the header information to [email protected] and then
delete the email from your mailbox. Never click any links or attachments
in a suspicious email.


Copyright ) 1999-2006 PayPal. All rights reserved. PayPal (Europe) Ltd.
is regulated by the Financial Services Authority in the United Kingdom
as an electronic money institution. PayPal FSA Register Number: 226056

Thank you for being a valuable member of the PayPal community.

Sincerely,
Valerie

PayPal Resolution Services
PayPal, an eBay Company

HTH

  stlucia 08:09 01 Apr 06

Last month, shortly after selling something on eBay, I got an email and a message in my eBay message box concerning the item. They both looked like they were from an eBay member's message box (they had all the logos and the "Reply Now" button on them), but they weren't from the winner. So I checked the eBay user name, and it didn't exist.

I forwarded both messages to eBay spoof squad, and they confirmed very quickly that both messages were spoof. The email I can understand, 'cause I get loads like that every week (Barclays Bank, Halifax Bank, etc.); but how did a spoof message get into my eBay message box?

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