Password request

  TonyJB 09:59 26 Apr 06
Locked

when adding a new email address in OUTLOOK I get a request for the mail server/login name/password. Thesehave been previously setup - and carefully checked. I therefore am unableo access the new account. Any suggstons as to what causes his problm and how do get roun it?

  johnnyrocker 10:06 26 Apr 06

i suspect that when creating the account you may have ticked log on using ssl? recreate the e mail and watch for the option and avoid ticking this option.


johnny.

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