Palm Software problem

  163baxter 21:59 13 Dec 05

I have recebntly purchased Palm Tungsten E2.

When I try to load the software on to my computer the following message comes up:
Unhandled exception
ERROR NUMBER: 0X80040702
DESCRIPTION: Failed to load dll:HASPI
setup will now terminate.

I emailed Palm who were no use, has anybody got an idea.

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