wont save my photo in jpeg

  laptopdunce 10:56 AM 08 Jul 13

my programme has suddenly stopped saving my photos in jpg format, this from one day to the next, when I alter a photo and "save as" to any folder it only appears as a "file" and not a "jpeg" despite my having saved the photo from in the jpeg dropdown menu, my question is: why is this happening and how can I get it back to normal, the saved photo shows as a kind of icon with lots of coloured tabs on it, I cant get it to save in any format other than this "file" with coloured dots icon type. thanks LAPTOPDUNCE

  wee eddie 11:38 AM 08 Jul 13

Not a program I have myself but, if I remember rightly, it is a free download.

Should this be the case, why not delete it and re-download, as it is possible that a fault has developed.

  northumbria61 15:29 PM 08 Jul 13

laptopdunce This is a duplicate post - to avoid confusion you need to close the original one of 18hrs ago.

  laptopdunce 19:57 PM 08 Jul 13

thanks I did that and now it is working fine, thanks LAPTOPDUNCE


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