packard bell diamond plus scanner problem

  weemacs 17:48 30 Dec 06

My pc sees the scanner. i can open the panel to scan or go through bespoke software but once I hit scan nothing happens and the lamp does not come on in the scanner. My power supply is fine, I have uninstalled and reinstalled, i have the most up to date drivers. Any suggestions. If the scanner is goosed can anyone recommend a gooe but not over priced replacement. All the shops are punting MFD's but I just want a scanner. have a pervectly good printer. Have a good new year one and all

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