Packard Bell 1200 plus scanner/PhotoExpress 3.0

  Newbolt 18:34 01 Jan 06

suggestions please - Have installed the above, but 1. When I scan on direct scan it tells me there is no document to be scanned [not so], and 2.if I look at the scanned object in PhotoExpress it consists of a shape made up of green and red dots - but if I go into 'filters' on the PB control panel the image appears 'as is'. Have tried colour balance, etc, but still no good. Should it not scan from direct scan?

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