Outlook problem with attachments in the wrong place

  jonski 19 Sep 12
Locked
Answered

Hi, my bosses Outlook has started playing up.

Usually when he adds an attachment, be it an xcel file or a PDF, it goes onto the attachment line underneath the subject line. Now they appear in the body of the email instead. Anyone know how to change this setting as some customers aren`t receiving the attachments.

Thanks John

  jonski 20 Sep 12

No-one any ideas??

  Woolwell 20 Sep 12

Some more information may be helpful eg which version of Outlook and how is he adding the attachments.

  Woolwell 20 Sep 12
Answer

I suspect that he has changed his email format to rich text see Attachments appear in message body

  jonski 20 Sep 12

Outlook being used is from Office 2007 and he`s adding the attachments by clicking on Add attachments.

Yes outlook is set for Rich text, I have just changed it to HTML in the settings and the attachments are back where they should be.

Thanks very much. John

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