Outlook problem with attachments in the wrong place

  jonski 13:33 PM 19 Sep 12
Locked
Answered

Hi, my bosses Outlook has started playing up.

Usually when he adds an attachment, be it an xcel file or a PDF, it goes onto the attachment line underneath the subject line. Now they appear in the body of the email instead. Anyone know how to change this setting as some customers aren`t receiving the attachments.

Thanks John

  jonski 09:16 AM 20 Sep 12

No-one any ideas??

  Woolwell 11:40 AM 20 Sep 12

Some more information may be helpful eg which version of Outlook and how is he adding the attachments.

  Woolwell 11:41 AM 20 Sep 12
Answer

I suspect that he has changed his email format to rich text see Attachments appear in message body

  jonski 11:51 AM 20 Sep 12

Outlook being used is from Office 2007 and he`s adding the attachments by clicking on Add attachments.

Yes outlook is set for Rich text, I have just changed it to HTML in the settings and the attachments are back where they should be.

Thanks very much. John

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