Outlook notification envelope

  staples printer cartridge 22:04 20 Apr 06
Locked

At work when I receive an e-mail in Outlook I have it set up to show a notification envelope and a sound, which it does. At home I have the same set up and it never works. Any ideas why? It is used for a hotmail account if this makes a difference.
Ian

  Eric half-a-bee 22:15 20 Apr 06

When you say you have the same set-up at home do you mean the same software or that you have gone to Tools-Options-Emails Options-Advanced E mail Options and ticked all the new item boxes?

  staples printer cartridge 22:26 20 Apr 06

Except my Inbox at work is designed for my work acount and home is set up for hotmail.

  staples printer cartridge 22:26 20 Apr 06

Both, except my Inbox at work is designed for my work acount and home is set up for hotmail.

  Eric half-a-bee 22:37 20 Apr 06

I'm not entirely sure about this, but I think the new item alert only works on your inbox - if you have rules set to move the message elsewhere that could explain it. Also might be worth checking that you have a sound set. Control Panel-Sounds & Audio Devices, Sounds tab - scroll about a third of the way down. New Mail Notification should have something (you can set it to what you like - Homer Simpson has lots of samples avaialble on the web).

  Eric half-a-bee 22:38 20 Apr 06

You could also check Rules and Alerts and make sure you haven't got something overiding the default settings.

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