outlook express mailbox is locked

  jimmy f. 21:56 16 Feb 05

i have recently installed ticali broadband through a usb modem. they gave me a new e-mail address and the option of using tiscali webmail or outlook express to view my e-mail. however when i try to use outlook express, i get an error message saying that my mailbox is locked by another server.
all help pages on this matter have failed to come up with a satisfactory conclusion.
i would appreciate any expert advise.

  THE TERMINATOR 23:43 16 Feb 05

Does OE still show your old e-mail address? Click on Tools.Accounts, click on the mail tab and click on properties. Make sure the incoming & outgoing e-mail address are the same as your new one....TT

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