outlook express incoming mail server

  Kingfisher 15:40 20 Dec 05

I have just set up my mates laptop with bt broadband using an adsl 205 router. I have set up his email account, and it sends and receives fine, but on a restart the incoming mail server changes from the corroect address which is mail.btinternet.com to
I have rentered the correct details and it works fine, I am sure I have all the write boxes ticked and can connect to the internet and send mail ok but the incoming mail server still defaults back to on a restart or reboot. Can anybody help get mail.btinternet.com to stay as the default.
many thanks

  PaulB2005 15:45 20 Dec 05

What anti spam / anti virus does he have installed? McAfee and some others change the incoming address to which is the Loop Back Address and the location of the Anti Spam/ Virus software.

That way the Anti Spam / Virus can scan the incoming mail first and then pass it to Outlook.

Leave it at

  Kingfisher 15:51 20 Dec 05

if I leave the address at He does not receive any emails, if I change it to mail.btinternet.com then all his emails download o.k So cannot leave it as you suggest. n.b. he has Macafee internet security

  PaulB2005 16:07 20 Dec 05

McAfee is making the changes. It looks like he needs to configure the Anti Spam software so it works properly.

  PaulB2005 16:10 20 Dec 05
  PaulB2005 16:25 20 Dec 05

Sorry wrong link - click here instead....

  Kingfisher 16:52 20 Dec 05

Thanks for your help, With all the info you have provided I should be able to sort it

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