Outlook Express has stopped working

  Jim W. 12:38 PM 21 Aug 12
Locked

Since changing account details, OE no longer works. I get a Logon pop-up box each time, asking for username and passwork. However, this is all entered in the account boxes. I have checked Options and all seems to be OK. Any ideas please?

  Forum Editor 13:20 PM 21 Aug 12

This really belongs in the Helproom - I'll transfer it across now.

  Woolwell 15:07 PM 21 Aug 12

"Since changing account details" - I think that you need to explain a bit more. Have you changed e-mail address, ISP or what? Are your pop and smtp settings correct?

  Jim W. 09:40 AM 22 Aug 12

Hi, the email address has changed, but the ISP is the same. The pop and smtp setting are correct.

  Woolwell 12:58 PM 22 Aug 12

Can you log into webmail?

You will almost certainly need to double check your settings and especially the log in name.

  lotvic 16:17 PM 22 Aug 12

"email address has changed, but the ISP is the same"

You should have made a new account for the new email address.

'Tools', 'Accounts', 'Mail' tab, 'Add' button at top right and click on 'Mail' and fill in the details.

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