outlook express errors

  sopwith 07:46 13 Oct 03

im having no joy sending or receiving mail via above have contacted isp they say its not down to them.
can i uninstall abov and reinstall it easily
o/s is xp home

  Lozzy 07:51 13 Oct 03

what error messages are you getting?? I take it that your ISP has checked your POP and SMTP address and password??

  johnnyrocker 08:55 13 Oct 03

it s a simple enough procedure to unin/reinstall it but as posted check your incoming and outgoing servers and more importantly have a look in th eproperties of the account and see what it is set to ie 'connect using?'



  sopwith 10:18 14 Oct 03

dear mr rocker have checked everything with isp a o/k
can you explain in simpe english to a computer nugget ow to remove and re install above
ive tried all the ways i know but keep getting this programme is being used by another person or computer the macine is not

  johnnyrocker 11:43 14 Oct 03

the message saying being used etc would indicate that the 'connect using' is wrong, however go to tools/accounts/mail highlight the account and click remove in top right hand corner.

close out look and re boot then.
open outlook and go to tools/accounts/mail/add/mail and follow the wizard installer having first remembered details like server password etc

good luck.


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