Outlook Express 6 can't search for my e-mail

  wednesday 13 16:06 03 Aug 04

For some reason Outlook express 6 can now longer recieve my e-mail. This message always pops up after searching.

The connection to the server has failed. Account: 'pop3.blueyonder.co.uk (1)', Server: 'pop3.blueyonder.co.uk', Protocol: POP3, Port: 1, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E

What do I do? Please help.

  lpl56407 16:17 03 Aug 04

Try this
click here;en-us;q191687

  lpl56407 16:20 03 Aug 04

That didn't work.
Try this
click here;en-us;q191687

  lpl56407 16:22 03 Aug 04

Do a Google search on 191687 and check the first entry.

  JoeC 16:24 03 Aug 04

click here

Keep this for future reference: Copy the KB number into the asterisks

click here***/*/**.asp

: }

  JoeC 16:26 03 Aug 04

Should be

http ://support.microsoft.com/support/kb/articles/q***/*/**. asp

Space between http and : and another between **. and asp

Should work when you take out the spaces !!

  wednesday 13 15:12 04 Aug 04

The shortcuts don't work. Do you think I should try re-installing?

  xania 15:24 04 Aug 04

I suspect that some of your account settings update OE have been corrupted. In OE, go to <Tools><Accounts> and select the <Mail> tab. Select your account and work through all the settings - if necessary compare with what your ISP web site advises. The error occurs when it is looking for <pop3.blueyonder.co.uk> so suspect that this is wrong - check what should be wherever you find this.

  wednesday 13 12:09 05 Aug 04

nothing happened. It has no virus. I'll see if JoeC's shortcuts work this time.

  xania 09:10 06 Aug 04

Have you spoken to your ISP - they may be able to identify your problem from the provided report.

  spanneress 09:17 06 Aug 04

Have you got a firewall? Which one and which AV are you running..

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