outlook express

  imstuck 11 Nov 11
Locked

Hi i maybe a bit of a dinosaur still using outlook express but im trying to open outlook when a pop up states log on pop ntlworld.its asking for username(my email address) and a password in which i input, but the box re-appears hence cant get into my e mails! tanks :-)

  Fruit Bat /\0/\ 11 Nov 11

Outlook Express keeps prompting for your password http://www.dougknox.com/xp/tips/xpoepasswords.htm

  Fruit Bat /\0/\ 11 Nov 11

retry that link here

  imstuck 11 Nov 11

thanks for reply fruit bat ,im clicking on what you posted.comes up 'not found'yes its prompting me for password.i have the password no joy.

  imstuck 11 Nov 11

was working ok until i switched computer on today and tried to open outlook

  Fruit Bat /\0/\ 11 Nov 11
  Terry Brown 11 Nov 11

Who are you using as your ISP.

Some like Virgin have upgraded their outlook software to make it more secure, and you have to change a few settings to make it work.

EG. In the User name box (page 1) you need to enter your full E mail address and tick the bottom box (include sync)

Page 2 you need to tick the bottom box 'My server requires authorization'

Pages 3 & 4 no change

Page 5 Change outgoing mail to 465 :Incoming to 995 and tick the 2 top boxes.

Other iSP's may be different.

Terry

  imstuck 21 Nov 11

hi Terry thanks-user name box page 1 -dont quite no where this is! to follow your instructions.i am with virgin by the way

  imstuck 21 Nov 11

fruitbat hi,followed your instructions-didnt work still prompting me for password and email

  lotvic 21 Nov 11

Open Outlook Express | click on 'Tools' | click on 'Accounts' | on the 'Mail' tab, click on the Account so that it is highlighted | click on 'Properties' on the left |

These are the settings you need Email settings for addresses ending in @ntlworld.com

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