Outlook Express

  leedsafc 17:37 07 Nov 07
Locked

I have a number of unsent messages in my outbox of OE which never clear when sent. Consequently every time i launch OE the same messages are sent but not cleared. I cannot delete them and when i try to perform a system restore to before i sent the messages the nearest restore point takes me to July skipping several months. I suspect that i have a virus although when i perform a system scan using AVG no virus is detected. OS Win XP. Has anyone any other suggestions please.

  Fruit Bat /\0/\ 17:47 07 Nov 07

possible cause is a corrupted OE ... remove it and reinstall it

  mfletch 19:39 07 Nov 07

Hi, You have a damaged outbox folder,

Damaged Mail Folders
Your mail folders or e-mail messages within the folders may be damaged. There are two ways to troubleshoot this type of problem. The first method is to concentrate only on the Outbox folder. The second method is to create all new folders.

You can create a new Outbox folder using the following steps:
1. Exit Outlook Express.
2. Search your hard drive for Outbox.dbx and delete this file.
3. Restart Outlook Express. A new empty outbox folder is created automatically.


mfletch

  leedsafc 20:03 07 Nov 07

Many thanks for the response. So it may not be a virus? I will try your suggestions and keep you posted.

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