Outlook Backup problem

  blanco 17:09 01 May 05

I have not long converted to Outlook from OE and so downloaded the back up add on.
The download was successful but I just get the following error message;
Cannot copy Outlook; The process cannot access the file because another process has locked a portion of the file.
Any ideas as to what this other process might be? I do use Mailwasher.

  VoG II 17:13 01 May 05

Try exiting from Mailwasher first.

Also some other ideas click here

  blanco 17:32 01 May 05

Thanks a lot VoG.
I had already tried closing Mailwasher but the link you gave me did the trick. As had happened to others it was the Copernic desk top search that was the culprit.

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