Outlook Archive Password

  Dirty Dick 13:40 28 Mar 07

I am running Outlook 2003 and an "Enter Password" dialogue box has just started popping up. It says "The backup archive you have chosen is password-protected. To access this backup archive you must enter the password."

I have never had to enter a password before, and can'e get rid of the dialogue box. I try to close it, but it just re-appears.

Anybody know how to deal with this?



  Dirty Dick 22:44 28 Mar 07


  Peter Bee 12:34 10 Apr 07

I have just received the same message when carrying out a search for a file on my PC.
Again I have never had this before.

  xtremx 12:19 12 Apr 07

Have been searching the net for an answer to this problem myself and have been able to fix the problem on my computer.

I had just installed a program Acronis Disk Backup Software and it looks like that has caused the problam with my computer, removed it and I can search for any file with out the Password box coming up.

So if you have installed any back up software on your computer in the last few days that could be the problem.

Hope this helps

  Peter Bee 13:47 29 Apr 07

Thanks xtremx
I have got Acronis True Image installed, so that could be the problem. I'll check it out & report back. May need to download the latest build of Acronis

  Peter Bee 00:31 30 Apr 07

Upgraded to a later build of Acronis TI & got a different error message !!
It seems that there is a bug in version 10 which creates a problem when "Search" tries to look at a tib file. I gather Acronis are working on it.
A work-around is to make tib files "hidden" under the file properties & search then ignores them & so no error message appears & search completes.

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