Outlook 2010 blocks sending emails

  Kwebec 14:57 17 Mar 11
Locked

Have just replaced Outlook 2003 with 2010. I have one admin account and two user accounts in Vista.Both users have found their 2003 Outlook info, email address and old emails etc. One user works fine, the other won't send emails. Tried disabling Norton emails checker and Outlook add-ins. Outlook email send/receive Progress box just says "Processing". No error reports.

Any ideas on how to clear this log-jam?

  recap 15:46 17 Mar 11

If you create a new Mail Profile AND THEN start Outlook in Safe Mode (by holding down the Ctrl Key as you start it) you should be able to get it up and running.

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