outlook 2003 outbox shows messages

  wobbler 15:31 27 Jul 05

the folder "outbox" on Outlook 2003 shows that there are 2 messages to be sent, but none are visible in the folder window. Also send receive says "message being sent" but there doesn't appear to be one. Any suggestions?

  recap 15:38 27 Jul 05

Try pressing the F5 key to refresh, if not do a reboot. The reboot should refresh the whole system.

  wobbler 17:15 27 Jul 05

Thanks, but neither worked. Still have a (2) against the outbox with nothing in the folder.

  rawprawn 17:53 27 Jul 05

Try Detect and Repair under Help.

  wobbler 17:53 27 Jul 05

tried that, and also tried reinstalling outllok, but still the same. looks like the .pst file may be corrupt

  rawprawn 18:50 27 Jul 05

Quickest way is probably to back up all the files Contacts etc that you need , uninstall and then reinstall, but see if someone else comes up with a solution first.

  rawprawn 18:51 27 Jul 05

Or have you tried system restore?

  wobbler 18:56 27 Jul 05

tried both those ideas, but system restore doesn't restore data files.

  Big Elf 19:29 27 Jul 05

Search for the file scanpst.exe and run it. It's supposed to repair the pst file. On my system it's in c:\program files\common files\system\msmapi\1033.

You may need to search for hidden or system files to track it down.

  kinger 19:43 27 Jul 05

I had a similar problem when I first installed Outlook 2003. MS sent me a large workaround as it is a known problem.

I believe I posted something here a few months ago about it. I'll check it out.

  kinger 19:53 27 Jul 05

Sorry, had a look back on 'My postings' and they seem to have deleted it. Their email help is pretty quick, though.

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