Openig Word 2000

  fizz 12:35 19 Sep 03
Locked

Just reicently, when going to open MS word 2000 whole computer frezzes, well almost. Tells me insufficant memory, 512fitted!! Win 98snd, everything was working well untill 10 days ago.

Is there any patches, Ideas? Have uninstalled, reinstalles, used GoBack and still same problem. All other progs are ok. Norton AV and firewall. No allerts and all upto date.
Help please, loosing my hair:-)

  VoG II 12:49 19 Sep 03

The default document template is corrupted.

Do a search for NORMAL.DOT (search for hidden files and folders) and rename it to ABNORMAL.DOT

  MAJ 12:52 19 Sep 03

Usually problems like this with Word can be solved by Deleting/Renaming the Normal.dot file Word uses. Do a search of your hard drive for the file Normal.dot. Rename all instances of that file that you find, to Oldnormal.dot, reboot your computer and try opening Word again see if the problem is cured. Word will create a new Normal.dot so don't worry about renaming the old instances.

  fizz 09:24 20 Sep 03

Many thanks, sorted within few minutes after seeing your tips.
Simpli, but only if you know the answer.

Cheers

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