Great news. I have heard that Tiscali had improved their customer service. I have used Plusnet and they are superb. I Dad(died 3 months ago)had BT broadband and he thought they were very poor and poor with customer service. The icing on the cake was when I informed them that he had died suddenly and wanted to cancel the BB subscription. They wanted it in writing with a copy of the death certificate! Ok, i can some times understand that but the most upsetting point is that they continued to write to him about his cancellation asking why etc.Very poor.
My brother went to Virgin and has now left them after 6 months of poor reliability and customer service. He's joined Plusnet now and is very happy. I hear Pippex is ilso very good.