Office XP Word

  hotwired 12:35 09 Aug 03
Locked

I have this strange issue with Word.
Whenever you open word it takes 45 seconds to open up !!!
If you open outlook,excel or powerpoint they are up and running in flash..

Can anyone tell me if i have enabled some feature in word which is causing this and what do i do to rectify this

Cheers

  Lú-tzé 12:41 09 Aug 03

Do you have norton anti-virus or another virus checker set to check word files when they open?

A quick solution may be to search for normal.dot (the "blank page" that opens with word) and delete it - word will ceate a new one.

  VoG II 12:42 09 Aug 03

Could be a corrupt document template.

Do a search for NORMAL.DOT ensuring that search for hidden files and folders is enabled. Rename it to ABNORMAL.DOT

Try starting Word. If this hasn't fixed it, rename the file back and post back here.

  Lozzy 12:43 09 Aug 03

Try Repair Function from within "Add/Remove" and defrag.. If all else fails open word then go and put the kettle on!!!!

  hotwired 12:57 09 Aug 03

Hi
Search Result is still looking for this file,will keep u posted when i find it ..

  hotwired 13:00 09 Aug 03

Would anyone how the location of this file? (normal.dot)

  hotwired 13:05 09 Aug 03

Found the file and renamed it , working like a charm now.

Thanks

  dave h 13:08 09 Aug 03

C:\Documents & Settings\User Name\Application Data\microsoft\Templates

Where 'User Name' is the one you have for your settings.

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