Office Home and Student 2007 problem....

  SB23 17:10 09 Dec 09
Locked

My sons Vista laptop has started telling him that none of his saved word docs can be opened.
When you click on any of his work, it comes up with, "This update package cannot be opened, verify that this update package exists, if not contact the vendor" etc, etc.
While he has been at school today I have tried, and tried to fix the problem, but it will not let me reinstall, and much to my horror, will not let uninstall to try again.
I just hope I can sort it, otherwise I dread to think what will happen to his work, any ideas out there?

Thanks

Steve

  bremner 17:12 09 Dec 09

click here for the Microsoft explanation

  SB23 19:13 09 Dec 09

Thankyou, will download and try later.


Steve

  SB23 21:25 10 Dec 09

Thanks for the link and I'll keep the program for future use, but it didn't work, sadly.
A good thing that my son was able to save onto a cd, as there was that much rubbish on the hd, that I decided to do a clean install from the backup dvd's that I did when the laptop was new.
Will tick.
Thanks again.


Steve

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