office 2007 related to keyboard non-functioning?

  al83 11:34 04 Oct 07
Locked

Hello!

I installed Microsoft Office Student 2007, and immediately my laptop keyboard ceased to function! I've been told that it's impossible that they are related, but it's just too coincidental for my liking. The computer repairer says he can't find the fault at all, and I should send it to a specialist.

Has anyone had similar problems?? Any suggestions??

Al83

  woodchip 11:43 04 Oct 07

Will touch pad still work? If it do's Try running System Restore to Before you loaded Office. Did you turn off or Disable your AntiVirus before you tried install of Office?????

  al83 16:34 05 Oct 07

thanks woodchip......touch pad working ok; did a system restore, de-installed Office.....all to no effect. I may ring manufactureer helpline...will post the solution / cause, if it IS anything to do with Office. could just be coincidence i guess!

Thanks

  woodchip 20:13 05 Oct 07

Why not reload the Drivers for the Keyboard, as it's a Laptop you need to get them from the Maker of your PC if you do not have the drivers on another partition or CD. Mine are on another partition for my laptop

  al83 20:36 09 Oct 07

OK...I'll look into that. Thanks!

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