Office 2007 Email Backwards Compatibility...?

  al7478 17:28 15 Apr 07

A couple of people i know have just got Office 2007 and found that those with previous versions cannot open their email attachments (although the actual emails do not seem to be a problem).

One of these people ended up rverting to a previous version of Office. Does anyone know of a way round the problem for those who want to keep Office 2007?

  powerless 17:53 15 Apr 07

Double clicking [to open] the attachment you mean?

Or via the previewer?

  al7478 18:27 15 Apr 07

I mean double clicking to open it.

  ArrGee 19:08 15 Apr 07

Save the attachement to an easily accessible location (such as desktop) and open from there.

  al7478 19:18 15 Apr 07

I'll give that a go.

  VoG II 09:18 16 Apr 07

Just a thought but are the attachments created in Office 2007? If so a converter will be needed click here

  al7478 13:39 16 Apr 07

What do i need to do with it? Or will it just do its job automatically once I've got it...?

  SteveWH 13:50 16 Apr 07

If the attachment a word file first save it as a word 97-2003 doc in the save as options.

  VoG II 13:58 16 Apr 07

The recipients with Outlook 2003 or earlier need to install the converter. Having done that, Office 2007 documents should open automatically in earlier versions of Office.

  al7478 14:09 16 Apr 07

VoG - will it work with attachments from the internet too...?

  SteveWH 14:35 16 Apr 07

I run Office 2007 none of my contacts do I would have to ask a lot of folk to install the converter much easier to save what I want to send them as a 97-2003 doc.

Other attachments are handled just the same as in Office 2003.

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