Office 2003 MSI Won't Work With SP2

  MrTBC 12:51 24 Nov 04

2000 Server/XP SP2/Office 2003

We have an Office 2003 MSI file that was being installed via Group Policy before a user logs on. This was working fine until we upgraded to SP2. Now the package won't install and the log shows a "The installation source for this product is not available" error.

Any ideas please guys?

  Diodorus Siculus 13:13 24 Nov 04

click here - MS suggestion.

  Diodorus Siculus 13:14 24 Nov 04
  MrTBC 13:15 24 Nov 04

Thanks - but these machines have never had Office installed on them before.

  JIM 13:21 24 Nov 04

not my field, but have you looked in the Group Policy Editor to see if your Office 2003 MSI,has been disabled by the install of SP2!

  MrTBC 13:24 24 Nov 04

Thanks Jim - it is still showing as 'Assigned'. Interestingly, what happens is that the PC does try to install Office and displays the 'Installing Managed Software' message for a couple of seconds. This suggests to me that it is seeing the Group Policy entry correctly but can't then locate the actual MSI file it is being directed to.

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