Office 2000 Pro. Attachments Print Prob.

  Derek 08:36 16 Mar 04

Win XP Pro. Win Office 2000 Pro, using Word only.
I open OE email and open an attachment in Word.
I select Print and the top Blue bar of Word starts top flash and the system locks up.

I then Cont/Alt/Del and choose to cancel the operation but then get Word back without the document.

I have downloaded all updates and installed them but it still occurs every time. Please assist. Derek Miles.

  bananaslik 08:42 16 Mar 04

hi Derek,i bet your using norton anti virus,if so go to the main options & find the miscallaneous tab.under this tab you will c an option called'office plugin'uncheck this option.when u updated norton u have enabled 'office plugin update'

  Derek 10:49 16 Mar 04

Many thanks Bananaslik, you've cracked it for me.
I think you're very clever and absolutely correct. Once again many Thanks.

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