ISP is Tiscali. Used for OE and IE. IE connects fine using the desktop shortcut, but using OE shortcut produces error message: "the host 'pop.tiscali.co.uk' could not be found. Please verify that you have entered the server name correctly. Account ['name'], server:'pop.tiscali.co.uk', Protocol: POP3, Port:110, Secure(SSL):No, Socket Error: 11004, Error Number: 0x800CCC0D". Same happens if I try direct from Start menu. But a third shortcut works OK - opens a box "Connect Tiscali.co.uk" that has a dial button that dials up OK. I must have missed something somewhere; solutions please.