Ntl email on new computer only please- how to tran

  98Normandy 09:50 17 Jan 11

I am not that computer literate but thought I had followed all Vrgin Media said to the t to transfer my ntl email address from my old desktop to my new laptop but it still isn't working. I can send OK from both but replies and new messages only go to the desktop?? Please can someone out there tell me what to do?? I am applying for jobs so need them all on the one laptop, which by the way has Windows 7 and windows mail- before I was on outlook express if that's essential info.
Thank you.

  Sea Urchin 10:06 17 Jan 11

On the desktop go into Outlook Express - Tools menu and Accounts. Highlight your account and select Properties - click Advanced tab and tick the box beside "Leave a copy of messages on server". Apply and OK. It's best to put a limit on the number of days you leave them there - leave them long enough to collect them on the laptop (maybe 10 days?)

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