NTL Broadband Failure

  seedie 16:56 04 Feb 04
Locked

Neighbour has NTL BB via ethernet and set top box to cable. on monday he fiddled about trying get rid of some adware and stopped bb working.Device manager shows yellow exclamation against 'Internet connect sharing' and also NDIS.VXD loader fails for this device.

Tried reloading drivers and re-installing NTL from cdrom but no luck.

Any views please?

Thanks CD

  seedie 17:02 04 Feb 04

sorry should have known better. 98se

  Rennaissance 17:34 04 Feb 04

try reinstalling the network card. see if that helps. then reinstall the ntl driver software.

  seedie 17:37 04 Feb 04

Sorry no luck with that

  hugh-265156 17:43 04 Feb 04

click here also try click here maybe

  hugh-265156 17:46 04 Feb 04
  seedie 17:55 04 Feb 04

downloaded the info on terajet modems. Going to read for a while

  Rayuk 18:06 04 Feb 04

If he only has 1 pc connected has he tried turning the set top box off at plug for minimum 30 seconds then switch back on.

  seedie 18:47 04 Feb 04

Further questioning reveals that he hasn't done a reformat since new- 4 maybe 5 yrs!

This seems the way to go. Thank for all your responses, will tick as resolved and see what a format and install does.

wish me luck

CD

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