I have just received my phone bill from NTL, only to find that they are saying that they have just upgraded my line to 1MB although I upgraded it on line way back in april-march time and checked the speed with pitstop at the time. And not only that they say they whant the money in advance now, I have a feeling that, that was also intoduced some time ago, can any one confirm this.
I had the same problem with my last bill.They told me they were changing from billing for the current month to one month in advance, meaning I paid twice for my 2 meg connection on that bill! I`m not happy and will be looking to change in the new year. As far as i can see it`s a ruse to raise some money for the take over of telewest.
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