not responding

  tizerlily 08:09 26 Jun 06

I have an ipod the software was fine untill a few days ago and now wont respond,,only 16 songs on my ipod so not anywhere near when I try to access the software doesnt respond ~I jave uninstalled and reinstalled from the disc still wont,, i have downloaded from apple and tried installing still nothing apple no help they tell me just to do what i have done,,anyone help?

  ade.h 16:32 26 Jun 06

The iPod itself or iTunes?

  tizerlily 16:39 26 Jun 06

the itunes sorry!

  ade.h 16:45 26 Jun 06

Well that's less of a worry - probably no firmware problems with the player.

Uninstall iTunes, reboot, run a cleanup, reinstall it. See if that's any better. If it's not, check for program updates and/or look for conflicts by closing any other applications or unnecessary background programs, doing so gradually by a process of elimination.

  ade.h 16:46 26 Jun 06

Note my mention of a cleanup, which you presumably didn't do.

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