not printing

  birddog 17:03 29 Jun 09

my printer a canon i550 as suddenly stopped printing it spools the print jobs in a queue but wont print, the troubleshooter says tick 'enable bidirectional support'in properties, I do but it unticks when a 'apply' and 'ok' it. can you help?

  jack 19:49 29 Jun 09

Uninstall software and drivers.
Come off line,
Disable Anti Virus
Reinstall software and drivers.
Then come back if no joy.

  birddog 14:34 30 Jun 09

I have done as Jack advised, I now have the printer showing as default BUT it says offline even though it isn't, I have item ready to print but it wont print them. I was advised to go into printer properties and tick 'bidirectional support', I do this click apply and ok but when I check again it has unticked itself. can you help?

  jack 19:45 30 Jun 09

click here

happy reading?

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