Not letting me 'update windows'

  AJ28 18:45 22 May 03
Locked

Messages keep telling me to click windows update, so when i do and click 'scan for updates' it stays on 0% and does nothing else!

and also

when clicking windows explorer on the desktop it says something like 'you are trying to install to explorer 5 when you already have a newer version of 6' click cancel to cancel and i cant get onto it without going on the quick icon on the taskbar

  AJ28 18:46 22 May 03

sorry ive sorted the explorer thing just needed common sense to make a new shortcut! still having problems with other one though

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