Nortons personal firewall 2004 connect problem

  Nessie 21:03 24 Sep 03

My brother has just received a new pc fron Mesh. He has purchased norton anti virus and firewall. He had his tiscali internet connection working fine until he installed the firewall. Now his connection dials up but is unable to connect. I know it is somethng to do with the firewall but as I do not use Norton products am not sure how to fix this problem. Any help would be great.

  Nessie 21:31 24 Sep 03

any help would be good

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