Norton-uninstalling other virus checkers

  peterwemsley 16:50 25 Nov 11
Locked

I have an Asus netbook using Bullguard sucessfully for a year. Tried to install Norton (2011) and it discovered another virus checker "Trend" that it could not remove. I skipped this stage and sucessfully installed Norton. However I find that I cannot remove Trend manually even though I have started my PC in safe mode. Norton appears to be running OK despite this program still being on my PC

  Sea Urchin 17:34 25 Nov 11

You should always uninstall any antivirus programs before installing a new one. I would suggest uninstalling Norton - then removing Trend using the following method

Remove Trend

and then replace Norton

  peterwemsley 22:25 25 Nov 11

Thank you Sea Urchin for your swift help.
I tried the fix but it did not work. I tried again and double checked whether my PC was 32 or 64 bit. Whilst doing this I checked on the 'Services tab' and noticed that it indicatted that 'Trend was running'. I unchecked this and then ran the normal uninstall from the control panel and this has removed Trend.

  Migwell 01:33 27 Nov 11

Give NORTON a miss use Microsoft security essentials far more dependable AND free

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