Norton not scanning

  pinnicat 19:21 17 Sep 07
Locked

New Compaq pressarion VISTA P.C. that came with inbuilt Norton Anti virus. The Norton is working fine on everything apart from ..it won't complete a scan...it goes for hours on end on the same number of files scanned..then won't stop or pause when asked.

  uesquebeathus 19:46 17 Sep 07

Did you make sure that the vista built in protection was closed down before trying to run norton, two antivirus/firewall products running together, results in neither of them working right. there are also updates to download for the vista norton protection tools which may help

  pinnicat 19:52 17 Sep 07

I was unaware of a conflict problem Thank you.
Right let's assume I shall keep Norton , what do i do next please?

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