Norton Live Update

  Tanz 12:24 01 Jul 03
Locked

I have just purchased Systemworks 2003 & Firewall 2003 and after installing I have been trying to update the virus definitions but it fails to carry out this with the folllowing details

Windows XP 5.1.2600 Service Pack 1

Common Client Core 1.0.2

LiveUpdate was not able to complete this update.

It then lists a long list of files.

Can anyone advise as to why this is happening .

Thank you.

  steven_frost 13:12 01 Jul 03

have you config the firewall to let norton check for the files

  MichelleC 14:32 01 Jul 03

I've given up on Mr Symantec - he's drunk most of the time. I use the Intelligent Updater to save hassle.

  BillEmm 15:05 01 Jul 03

As you have just bought the products I suggest you contact Symantec support. They are a good, helpful outfit and there function in life is to provide support for their users who are in difficulties.

After all: you have paid for their help.

Bill

  Stuartli 16:05 01 Jul 03

Try downloading the definitions directly from the website rather than automatically - the LiveUpdate equivalent is normally posted a day later in any case.

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